Considy ("we", "us") is operated by [Cipher Concierge Group Pty Ltd], ABN [pending]. This policy explains how we collect, use and protect your personal information when you use our WhatsApp concierge service, website, or vendor portal.
Your phone number, name, email (if provided), request details you send Alina, payment metadata (processed by Stripe — we never see your card details), and conversation history needed to provide the service.
To fulfil your requests, match you with vendors, process payments, and improve Alina's responses. We do not sell your data.
When you make a request, relevant details are shared with the vendor(s) we dispatch it to, so they can quote and fulfil it.
You can request a copy or deletion of your data at any time by messaging Alina or emailing [privacy@considy.com].
[Cipher Concierge Group Pty Ltd], [registered address pending].